As most of you have heard by now, all of my belongings were "misrouted" by UPS Freight. For the last 2 weeks I have been calling 3 times a day wondering how a 29 foot trailer could be missing. Well, my stuff was finally returned to me today and this is the condition I received it in. I will be blogging about the experience soon!
Hi Amy:
ReplyDeleteCan I help?
My name is Debbie Curtis-Magley and I work with UPS Public Relations.
This is certainly not the experience we want to deliver. For that, I want to offer my sincere apologies. I’d like to get your concerns addressed and regain your trust in our company. Please contact me at upsfeedback@ups.com.
Debbie Curtis-Magley
UPS Public Relations
Hmm, wonder how Debbie found you? This is ridiculous!
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It looks like the trailer rolled and your stuff was thrown everywhere so the just shoved it all back in where ever it would fit!
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ReplyDeleteThank you for your comments everyone! And thank you Ms. Curtis-Magley for your response. I was able to come to a satisfactory resolution with the Claims Department which I am posting about right now!
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